Customer Information Control System(CICS)
IBM’s Customer Information 
Control System (CICS) is an on-line teleprocessing system developed by IBM. By 
providing a sophisticated control and service database/data communication 
system, the application developer can concentrate on fulfilling specific 
business needs rather than on communication and internal system details. 
CICS allows data to be transmitted from 
the terminal to the host computer, have the data processed, access 
files/databases, and then have data to be transmitted from the terminal to the 
host computer, have the data processed, access files/databases, and then have 
data transmitted back to the terminal. To accomplish that, CICS uses a 
telecommunication package such as VTAM or TCAM and various file access methods: 
VSAM, DL/1, DB2, etc.
The latest release CICS/ESA is Release 
3.3.
Some of the new functionality includes:
1. Expanded features 
for the system programmer
2. Improved above the line storage 
utilization
3. New options for many CICS commands
4. Improved 
cross-platform communication facilities
Functionality
CICS 
provides the following support:
Data Communications
 An interface 
between the terminal and printers with CICS via a telecommunication access 
method (TCAM or VTAM).
 Multi Region Operation(MRO), through which more 
than one CICS region of a system can communicate
 Intersystem 
Communication (ISC), through which one CICS region of a system can communicate 
with other CICS regions in other systems
Application Programming
 
Interfaces with programming languages such as COBOL and Assembler
 
Command level translator
 An Execution Diagnostic Facility 
(EDF)
 A Command Interpreter
Data Handling
 An interface 
with database access methods such as DB2, DL/1, and VSAM 
 An interface 
with error checking and reporting facilities
Terminology:
CICS has 
its own language. Some of the language abbreviations of CICS are:
SIT 
System Initialization Table
PCT Program Control Table
PPT Program 
Processing Table
TCT Terminal Control Table
FCT File Control Table
TCP 
Terminal Control Program
TCTUA Terminal Control Terminal User Area
DCT 
Destination Control Table
TDQ Transient Data Queue
EIP Execution Interface 
Program
FCP File Control Program
ICP Interval Control Program
KCT Task 
Control Program
PCP Program Control Program
SCP Storage Control 
Program
TCA Task Control Area
TCTTE Terminal Control Table Terminal 
Entry
TSQ Temporary Storage Queue
TWA Task Work Area
AID Attention 
Identifier
CWA Common Work Area
MRO Multi Region Operation
QID Queue 
Identifier
Q1) What are the six different types of argument values in 
COBOL that can be placed in various options of a CICS command?A1) 
 Data 
Value – EX (Literal 8 or 77 KEYLEN PIC S9(4) COMP VALUE 8.)
 Data Area – EX 
(01 RECORD-AREA.
05 FIELD1 PIC X(5). )
 Pointer-Ref – EX (05 POINTER-I 
PIC S9(8) COMP. )
 Name – EX (05 FILE-NAME PIC X(5) VALUE ‘FILEA’. )
 
Label – Cobol paragraph name
 HHMMSS – EX (77 TIMEVAL PIC S9(7) COMP3. 
)
Q2) Kindly specify the PIC clause for the following 
Any BLL Cell, 
Data type of Length Option field, HHMMSS type of data fields 
A2) Any BLL 
Cell – S9(8) COMP
Data type of Length Option field – S9(4) COMP
HHMMSS 
type of data fields – S9(7) COMP3 
Q3) Specify CICS transaction 
initiation process. (From the perspective of CICS control programs and control 
tables.)A3) TCP places data in TIOA and corresponding entry into TCT.
KCP 
acquires the transaction identifier from TIOA and verifies if it is present in 
PCT.
SCP acquires Storage in Task Control Area (TCA), in which KCP prepares 
control data for the task.
KCP then loads the application programs mentioned 
in PCT by looking for it in PPT.
If resident – real storage memory location 
is not present in the PPT the control is passed to PCP that loads the 
application programs from the physical storage location address given in PPT. 
The control is then passed to the application program (LOAD module).
Q4) 
List the sequence of steps used to achieve “Modification in Skip Sequential 
Mode.” A4) 
I. READNEXT command
II. Issue the ENDBR command
III. 
Issue the READ command with UDTAE option.
IV. Manipulate the record (DELETE 
or REWRITE command)
V. Issue START command
VI. Issue two READNEXT commands 
(One for dummy skip)
VII. Go to step two.
Q5) Specify the requirements 
for Automatic Task Initiation. (Mention the control table, it’s entries and the 
corresponding Procedure division CICS command).A5) DFHDCT 
TYPE=INTRA,
DESTID=MSGS,
TRANSID=MSW1,
TRIGLEV=1000
EXEC CICS 
WRITEQ 
TD
QUEUE(‘MSGS’),
FROM(DATA-AREA),
LENGTH(MSG_LEN)
END-EXEC.
Q6) 
What are the commands used to gain exclusive control over a resource (for Ex a 
Temporary storage queue.)?A6) EXEC CICS ENQ EXEC CICS DEQ
RESOURCE(QID) 
RESOURCE(QID)
END-EXEC END-EXEC
Q7) What is the EIB parameter and the 
CICS command used to implement Pseudo-Conversational technique using single PCT 
– Single PPT entry?A7) EIBCALEN – To check if COMMAREA has been passed in 
terurn command.
EXEC CICS 
RETURN
TRANSID(data-name)
COMMAREA(data-area)
LENGTH(data-value)
END-EXEC
Q8) 
Mention the 5 fields available in the symbolic map for every ‘NAMED’ field in 
the DFHMDI macro? Give a brief description of these fields (Not exceeding a 
line).A8) FIELD+L - Return the length of text entered (or for dymanic cursor 
positioing)
FIELD+F - Returns X(80) if data entered but erased.
FIELD+A - 
Used for attributes reading and setting
FIELD+I - Used for reading the text 
entered while receiving the map.
FIELD+O - Used for sending information on to 
the MAP.
Q9) What are the two ways of breaking a CPU bound process to 
allow other tasks to gain access to CPU.A9) EXEC CICS DELAY EXEC CICS 
DELAY
INTERVAL(hhmmss) TIME(hhmmss)
END-EXEC END-EXEC
POST and WAIT 
commands also achieve the same result.
Q10) How do you initiate another 
transaction? The transaction initiated should be in a position to 
retrieveinformation pertaining to which transaction has initiated it and 
from which terminal. (Code the required CICS 
commands)
A10) EXEC CICS 
START
INTERVAL(hhmmss)/TIME(hhmmss)
TRANSID(‘TRAN’)
TERMID(‘TRM1)
FROM(data-area)
LENGTH(data-value)
RTRANSID(EIBTRNID)
RTERMID(EIBTRMID)
END-EXEC
EXEC 
CICS 
RETRIEVE
INTO(data-area)
LENGTH(data-value)
RTRANSID(data-name)
RTERMID(data-name)
END-EXEC 
Q11) Mention the option (along with argument type) used in a CICS 
command to retrieve the response code afterexecution of the command. 
A11) RESP( S9(8) COM.)
Q12) What’s the CICS command used to access 
current date and time? A12) ASKTIME.
Q13) Into what fields will the 
date and time values be moved after execution of the above command? 
A13) 
EIBDATE & EIBTIME.
Q14) How do you terminate an already issued DELAY 
command? A14) EXEC CICS CANCEL
REQID(id)
END-EXEC
Q15) How do 
you dynamically set the CURSOR position to a specific field?
A15) MOVE –1 to 
FIELD+L field. Mention CURSOR option in the SEND command.
Q16) Which 
option of the PCT entry is used to specify the PF key to be pressed for 
initiating a transaction? 
A16) TASKREQ=PF1
Q17) Specify the CICS 
command used to read a VSAM record starting with prefix “F”. Code all the 
relevant options. 
A17) EXEC CICS 
READ
DATASET(‘FILENAME’)
INTO(data-area)
RIDFLD(data-area)
KEYLENGTH(1)
GENERIC
LENGTH(WK-LEN)
END-EXEC.
Q18) 
Mention the option used in the CICS READ command to gain accessibility directly 
to the file I/O area. (Assume 
COBOL-II). A18) SET(ADDRESS OF 
LINKAGE-AREA). 
Q19) Which command is used to release a record on which 
exclusive control is gained? A19) EXEC CICS UNLOCK END-EXEC.
Q20) How 
do you establish a starting position in a browse operation? A20) EXEC CICS 
STARTBR---------- END-EXEC.
Q21) What is the option specified in the 
read operation to gain multiple concurrent operations on the same dataset? 
A21) REQID(value).
Q22) What is the CICS command that gives the 
length of TWA area? A22) EXEC CICS ASSIGN 
TWALENG(data-value)
END-EXEC.
Q23) What are the attribute values 
of Skipper and Stopper fields? A23) ASKIP, PROT.
Q24) How do you set 
the MDT option to ‘ON’ status, even if data is not entered? A24) Mention 
FSET option in DFHMDF or set it dynamically in the program using FIELD+A 
attribute field.
Q25) What option is specified in the SEND command to 
send only the unnamed fields on to the screen? A25) 
MAPONLY_______________.
Q26) Which CICS service transaction is used to 
gain accessibility to CICS control tables? Mention the one that has 
the 
highest priority. 
A26) CEDA
Q27) What is the most common way of 
building queue-id of a TSQ? (Name the constituents of the Queue ID). A27) 
TERMID+TRANSACTION-ID.
Q28) Into which table is the terminal id 
registered? A28) TCT.
Q29) How and where is the TWA size set? 
.
A29) TWASIZE=300 in PCT table.
Q30) Which transient data queue 
supports ATI? A30) INTRA-PARTITION Data queue.
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